One of us is Shopify-certified for enterprise.

One of us is Shopify-certified for enterprise.

When you're processing thousands of orders on Black Friday, you want a loyalty platform Shopify has independently verified for security, performance, and scale. Rivo hasn't been.

When you're processing thousands of orders on Black Friday, you want a loyalty platform Shopify has independently verified for security, performance, and scale. Rivo hasn't been.

Shopify App Store

Yotpo: Loyalty Rewards Program

4.8

(1,359) • Free plan available • Free trial available

Built for Shopify

Install

Shopify App Store

Yotpo: Loyalty Rewards Program

4.8

(1,359) • Free plan available • Free trial available

Built for Shopify

Certified Technology Partner

Shopify's enterprise certification for security, performance, and scale. One Rivo hasn't earned.

4,400+ Shopify Plus Brands

More Plus brands run loyalty on Smile than on any other platform.

4.9 stars rating

Shopify's highest-rated loyalty platform at scale.

Shop

Orders

Rewards

Profile

Join The Club

Earn points on every order. Redeem for discounts on future orders. It is that simple!

CURRENT VIP TIER

Next perk: Free shipping

$105 / $150

POINTS BALANCE

Use before April 8, 2026

Shop

Orders

Rewards

Profile

Join The Club

Earn points on every order. Redeem for discounts on future orders. It is that simple!

CURRENT VIP TIER

Next perk: Free shipping

$105 / $150

POINTS BALANCE

Use before April 8, 2026

Redeem

Skin Care Sample

2500 / 5000 points

Loyalty Hub, natively inside Shopify.

Points, tiers, and rewards built into the customer account. From a team 100% focused on loyalty.

Growing fast. But not without growing pains.

What merchants who switch from Rivo tell us

Meaningless attribution. Rivo counts every repeat sale as loyalty revenue — whether loyalty influenced it or not.

Email, SMS, Subscriptions... gone. When a vendor keeps sunsetting products, it's fair to ask what’s next.

Built for Shopify. Until it wasn't. Rapid releases cause quality drops. Smile has held the badge without interruption.

New features. New problems. Merchants consistently report bugs and broken functionality after Rivo's release cycles.

Four account managers. Nine months. Slow replies and “upgrade for better service” as an answer.

Comparison

A side-by-side look at what actually matters.

Compare on the things that matter at scale.

Shopify App Store

Rating

Number of reviews

Shopify Integration

Certified Shopify Technology Partner

Built for Shopify certified

Loyalty Hub in customer accounts

Analytics & Reporting

Pre-built loyalty reports

Industry-leading loyalty benchmarks

Data warehouse sync

Enterprise Scale

Enterprise security audit (Shopify-verified)

Smile

4.9 stars

4.9

4,100+ reviews

4000+

30+

4.9

Rivo

4.8 stars

4.7

1,400 reviews

927

Lost multiple times

4.7

Limited

4.7

Testimonials

Why brands like yours switch to Smile.

Trusted by 4,400+ Shopify Plus brands. Here's what they say.

4.9

4000+ reviews

Trusted by 4,200+ Shopify Plus merchants.
  • Blue Banana Brand

    Apparel & Accessories · Mid-market

    "We are migrating from another platform and so far we're delighted with the change… the assistance and overall features of Smile make the change totally worthy."

  • Day Designer

    Stationery & Office · Small Business

    "Packed with incredible features and customization… We've utilized this app in our shop for a little over a year, and have seen positive ROI!"

  • Dr. Bailey Skin Care

    Health & Beauty · Small Business

    "The tools are intuitive, reliable, and easy to customize… the platform integrates smoothly with existing systems, which saves a lot of time and effort."

  • Arcadia Publishing

    Books & Publishing · Mid-market

    "An excellent, cost-effective, and easy to use loyalty solution that instantly improves CLV and ROI."

  • Country Life Natural Foods

    Food & Beverage · Mid-market

    "We switched because of rampant code leaks and saw immediate savings due to fewer discounts."

  • Notti Pet Food

    Pet Supplies · Small Business

    "Very good and functional app if you want a loyalty program. Easy to use and setup, 0 problem ever since we started with them."

  • Confetti Boutique

    Apparel & Accessories · Small Business

    "Works well between my online store and Shopify POS in store. Makes the process seamless and easy for customers to use."

  • DG Pilot Aviation Collectibles

    Hobbies & Collectibles · Small Business

    "Updates have improved Shopify integration to the point that formerly-needed manual point award adjustments are no longer necessary. Shopify Flow integration is available."

READY WHEN YOU ARE

Choose the loyalty platform built to last.

White-glove migration support on Plus and Enterprise.